WorkMan HVS - Presales

About

WorkMan HVS is a fairly advanced installation since it require many parties to be included namely:

• You (reseller)
• Us (WorkManSoft/manufacturer of WorkMan HVS)
• Supplier of PMS-system
• Customer (the hotel)
• Tech-staff from customer

Requirements

• Open TCP and UDP ports both directions between server and PBX.
• 2 GB memory or more is recommended.

Windows Versions

• Windows 2012 - recommended choice of operating system
• Windows 2008 - untested/not officially supported
• Windows 2003 - earlier versions tested ok, will no longer be tested/not officially supported
• Windows 10 - untested at the moment
• Windows 8 - limited tests and not recommended
• Windows 7 - tested ok, primary choice if you want to use a client operating system
• Windows Vista - earlier versions tested ok, will no longer be tested
• Windows XP - earlier versions tested ok, will no longer be tested

Licenses needed with Avaya IP Office

• 3rd party TAPI
• SIP-trunk licenses.

PBX

IP Office

Release	Updated	Status	Production	Voice Ver	AVIO Config Ver	Info
9.1.7 Server Edition	2016-06-10	OK	Test only	2.2.1.17	Not tested	Requires HVS Voice 2.2.1.17.
9.1.6	2016-06-10	Untested	Yes	2.2.1.17	Not tested	Issues with RPORT not properly supported with earlier versions of voice. Should be solved by workaround in HVS Voice 2.2.1.17.

PMS - Property Management Systems

Supported

• Techotel
• Jupiter
• Hoist
• Comtrol-compatible
• Cenium (through Comtrol)
• Micros-Fidelio FIAS (Opera/Suite 8)

PMS	URL	Updated	Info
Hotsoft v 8		2015-12-23	Supported using the FIAS-protocol
Techotel Picasso		NA	Supported using the DORO-protocol,

Unsupported

These manufacturers are currently unsupported meaning that we don't have any integration up and running. They might support general protocols such as Comtrol, FIAS et.c. but we can't confirm it.

PMS	URL	Updated	Info
Protel	http://www.protel.net/	2015-12-23	Currently no information on what protocol they support. Attempting to establish contact with them.