Difference between revisions of "WorkMan QMonitor - Statistics"

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(Created page with "== Fields == This is a list of the fields in the statistics report and what they mean.")
 
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== Fields ==
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== Web Report - Calls ==
  
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This is a list of the fields in the statistics report and what they mean.
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{| {{table border=1}}
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| align="center" style="background:#f0f0f0;"|'''Field'''
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| align="center" style="background:#f0f0f0;"|'''Datatype'''
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| align="center" style="background:#f0f0f0;"|'''Notes'''
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|-
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| Extn||String||The extension of where the call is registered
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|-
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| Ring||Timestamp||The time of the incoming call.
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|-
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| Answered||Timestamp||The time the call was answered, if the Extn is a huntgroup in IP Office, this will always be a null date (1899) since the call isn't answered in the huntgroup-log.
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|-
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| Finished||Timestamp||The time when the call ended. Either by answer on extension (if this is a huntgroup or if the user hanged up.
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|-
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| Caller||String||The phonenumber of the caller or blank if hidden.
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|-
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| Called||String||What DDI the user has called.
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|-
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| Ring||Integer||Time in seconds.
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|-
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| Talked||Integer||Time in seconds.
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|-
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| Total||Integer||Time in seconds.
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|}
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== Web Report - Huntgroups ==
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 +
{| {{table border=1}}
 +
| align="center" style="background:#f0f0f0;"|'''Field'''
 +
| align="center" style="background:#f0f0f0;"|'''Datatype'''
 +
| align="center" style="background:#f0f0f0;"|'''Notes'''
 +
|-
 +
| Extn||String||The extension of where the call is registered
 +
|-
 +
| Ring||Timestamp||The time of the incoming call.
 +
|-
 +
| Answered||Timestamp||The time the call was answered, if the Extn is a huntgroup in IP Office, this will always be a null date (1899) since the call isn't answered in the huntgroup-log.
 +
|-
 +
| Finished||Timestamp||The time when the call ended. Either by answer on extension (if this is a huntgroup or if the user hanged up.
 +
|-
 +
| Caller||String||The phonenumber of the caller or blank if hidden.
 +
|-
 +
| Called||String||What DDI the user has called.
 +
|-
 +
| Ring||Integer||Time in seconds.
 +
|-
 +
| Talked||Integer||Time in seconds.
 +
|-
 +
| Total||Integer||Time in seconds.
 +
|}

Revision as of 15:05, 20 March 2012

Web Report - Calls

Field Datatype Notes
Extn String The extension of where the call is registered
Ring Timestamp The time of the incoming call.
Answered Timestamp The time the call was answered, if the Extn is a huntgroup in IP Office, this will always be a null date (1899) since the call isn't answered in the huntgroup-log.
Finished Timestamp The time when the call ended. Either by answer on extension (if this is a huntgroup or if the user hanged up.
Caller String The phonenumber of the caller or blank if hidden.
Called String What DDI the user has called.
Ring Integer Time in seconds.
Talked Integer Time in seconds.
Total Integer Time in seconds.

Web Report - Huntgroups

Field Datatype Notes
Extn String The extension of where the call is registered
Ring Timestamp The time of the incoming call.
Answered Timestamp The time the call was answered, if the Extn is a huntgroup in IP Office, this will always be a null date (1899) since the call isn't answered in the huntgroup-log.
Finished Timestamp The time when the call ended. Either by answer on extension (if this is a huntgroup or if the user hanged up.
Caller String The phonenumber of the caller or blank if hidden.
Called String What DDI the user has called.
Ring Integer Time in seconds.
Talked Integer Time in seconds.
Total Integer Time in seconds.
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